ABC-Disney followed through with its threat tonight by pulling the New York-area WABC-TV from Cablevision after it failed to reach a re-transmission agreement with the cable giant. Some 3 million Cablevision customers in Long Island, Westchester, Brooklyn, and parts of Connecticut and New Jersey were affected. The two corporate giants are playing a giant game of chicken on Oscar night. If no [...]
Archive for the ‘Crisis Management’ category
Tonight May Be A Turning Point in Television History
March 7, 2010How NOT to Apologize
January 14, 2010Earlier this week, Mark McGwire “came clean” on his use of steroids. Among the analyses that I read, one noted how major league baseball was getting quite good at learning how to apologize. It’s even become somewhat of a formula. First, you issue a press release. Then you arrange a sitdown interview with a favorably [...]
Trends that You Should Worry About…
January 1, 2010Lately, I have been “heads down” more than ever working with companies on redefining their strategies. In these conversations, I am often asked what surprises me the most. Here are a few observations. The biggest surprise to me has been the pace at which whole industries have begun to disappear. As fast as one charts [...]
The Real Risk in Risk Management
November 25, 2009It’s not uncommon to find businesses all over this country talking about the impact the current economic environment is having on their operations. Just yesterday, I was speaking with my good friend, John Fodera. John is a partner in Eisner, LLP’s audit and risk management services group. He spends his days discovering how to reduce [...]
Dealing with Unexpected Consequences and Seth Godin
October 2, 2009So how does, one deal with unintended consequences? Honestly and quickly. As part of my explanation, I will begin by telling you that I am a fan of Seth Godin. He considers himself a marketer and entrepreneur and agent of change. What I love most about him is that he makes me think. Godin recently [...]
Scarcity: For Marketers, Less is More
July 6, 2009When Joni Mitchell wrote “Big Yellow Taxi” and the expressive lyric, “Don’t it always seem as though you don’t know what you’ve got ‘til it’s gone?” she may have been onto something. The last of Prof. Cialdini’s weapons of influence centers on scarcity or, as he explains it, the increase in the appeal of an [...]
