The single greatest issue in addressing a client’s or colleague’s needs is understanding what we are trying to solve or manage in the first place. The reason this is so critical is because misunderstanding what the desired outcome is supposed to be typically results in the wrong solution. Here’s a simple example. If we want [...]
Archive for the ‘Uncategorized’ category
Problems vs. Opportunities
December 21, 2009Unintended Consequences, Decisions and Continental Airlines
September 27, 2009Decisions only scare me when I don’t understand their consequences. If I do, and as long as those consequences are acceptable, I’m fine. That’s why when confronted with a challenging decision, I always try to investigate what could result from it. It’s important to me that I weigh the potential positive and negative consequences. My [...]
Lesson 8: Rethink…and Rethink Again
April 17, 2009Clearly, companies are beginning to use social networking in unprecedented ways. The Wall Street Journal in its April 8th edition reported that the Ford Motor Company has “picked 100 young, Web-savvy drivers” to get behind the wheel of its new Fiesta for the next six months and report on what they think about this car [...]
Making your leadership team successful
December 12, 2008Here are two questions worth considering. Who is most responsible for the success of your leadership? The success of each level of leadership is heavily influenced by the monitoring, measuring, and coaching of the leaders directly above it. If you want to increase the likelihood of success within your pipeline, it is incumbent on you [...]
Preparing a Strategy: So Much More Than a Task
September 2, 2008Preparing a strategy is not a task. It is also not a deliverable, such as a document or a book. When a strategy has been created and delivered, it will alter an organization’s focus, and allow its leaders to determine what to do, when to do it, how to do it, and who will be [...]
But I have a business plan…isn’t that enough?
August 26, 2008Strategic and tactical plans are different from business plans. Business plans are often used to sell the company to potential investors and financial backers. In order to do so, they must come to grips with the realities of the company, the marketplace, the existing corporate products and services, the strengths and weaknesses of the management [...]
