Archive for the ‘Visioning’ category
August 27, 2009
I grew up as a huge Robert Kennedy fan. As a young boy, I devoured books about his life and mission. Most intriguing for me was his metamorphosis into a man who grew to recognized his responsibility to help others. With his passing in 1968, I was introduced to Senator Edward Kennedy. Although I was [...]
Categories: Leadership, Visioning
Tags: Capetown, compromise, eulogy, funeral, generosity, RFK, Robert F. Kennedy, Senator Edward Kennedy, Ted Kennedy
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February 20, 2009
There are three types of measures: 1. Activity measures 2. Output measures 3. Impact measures Activity measures tells us how efficiently something was done. It answers questions such as: How long does it take? How productive is the department? How many resources were used? It focuses us on internal tasks, timing and resources but it [...]
Categories: Hiring, Leadership, Sales, Strategic Plans, Strategy, Visioning
Tags: activity, Barack Obama, Congress, costs, Customer, customer satisfaction, effective, efficiency, external, feedback, Goals, impact, internal, Leadership, Management, Mmeasures, operations, output, processes, Productivity, quality, resources, results, revenue, Standards, Strategy, value
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February 18, 2009
One of the more pressing questions asked of President Obama recently was how the American people could tell if the stimulus package was effective. What he was actually being asked to address was the concept of success measures. In the business world, success measures are what we call “goals.” Here’s why goals are so important. [...]
Categories: Leadership, Sales, Strategic Plans, Strategy, Visioning
Tags: Alice in Wonderland, Cheshire Cat, Goals, Leadership, Measures, Objectives, President, President Obama, stimulus, Strategy, Success Measures
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February 11, 2009
Anyone who has been observing the stimulus bill negotiations surely has become much more cognizant of President Obama’s need to build coalitions and the early lessons he is learning. To paraphrase his comments last evening, “old habits die hard.” In order to exert influence without authority to require that people take certain actions, one needs [...]
Categories: Crisis Management, Leadership, Sales, Strategic Plans, Strategy, Visioning
Tags: accountability, alignment triangle, Barack Obama, coalitions, former employees, influences, Leadership, Management, Michael Watkins, networks, opponents, Priorities, sequencing, Strategy, Transition Team, Vision
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December 23, 2008
So what would a client referral meeting look like? Here’s one possibility. The underlying context to this meeting is the recognition that the greatest challenge that any business owner faces, particularly in these challenging economic times is to drive new business to the company. The second greatest challenge is to fix a problem or capitalize [...]
Categories: Leadership, Sales, Strategy, Visioning
Tags: bailout, Barack Obama, economic growth, economic stimulus, growing the pie, layoffs, Leadership, Obama, operations, President Elect Obama, referrals, Sales, share of wallet, small business, stimulus, y Strategy
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September 26, 2008
A short time ago, there was no such thing as overnight shipping. Then Federal Express, DHL and Airborne Express came upon the scene. At first blush, these three companies appeared to be competitors but upon closer examination, they each passed the five tests of a sound strategy. DHL staked out in the international shipping arena [...]
Categories: Strategic Plans, Strategy, Visioning
Tags: Airborne, DHL, Federal Express, FedEx, Overnight shipping, Strategy
Comments: 3 Comments
September 17, 2008
We believe that as good managers and leaders, you have a good feel for why your customers work with your company. There is a tremendous opportunity when creating a strategic plan to really tighten that perspective. We naturally have a tendency to ascribe our own personal perspectives as to what a customer really values about [...]
Categories: Leadership, Strategy, Visioning
Tags: Benefits, Customer, Interviewing, Listening
Comments: 1 Comment
